What We Collect and Why
When you open an account with us, we collect the details needed to verify your identity and process your transactions — your name, contact information, and payment method data such as your Touch 'n Go eWallet reference, Boost wallet ID, or GrabPay account. We also log
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device and session data (browser type, IP address, session timestamps) to keep your account secure and detect unusual activity. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction.
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Where you access our platform depends on local law, and eligibility is available only where local law permits. We retain your account data for as long as your account is active and for the period required by applicable regulations after closure. You may request a copy
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of your data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.